Module 02
Every Complaint, Resolved
Complaint Management
From a citizen's form to a closed case
Citizens report road, water, electricity and other public issues on your own website. Every complaint lands on your dashboard, whichever domain it was filed from, and your office follows it through to closure.
What is included
The field team is included
Field workers update status and add proof photos from the mobile app. Analytics show resolved and pending counts, average resolution time and SLA compliance.
Module features
Your own complaint form
Road, Water, Electricity and other public issues, on the leader's own website.
More modules
One platform, five modules
Take one module or all five. Your Super Admin switches on exactly what your office subscribes to.
Social Media Management
Write once and post to every connected handle with one button, with analytics and health checks.
Live Broadcasting
Go live once and reach every channel, with a recording and per-destination status.
Campaign Operations
Booths, volunteers, tasks, events, compliance and poll-day operations, from the booth to the war room.